brand strategy, website production, spiritual marketing
There is a lack of empathy in brands, our mission is to fix the Brand-Customer empathy gap, by building positive connections between brands and human emotions.
Your customer will look into your brand for poetry and spirituality, a brand that has it's message energeticly aligned with the customer you want to attract.
To ensure that you reach a customer that resonates with your brand in the right place, at the right time, with the right message by understanding your customer journey.
figuring out who you are and what makes you different in a way that matters and resonates with your clients
In the discovery session we will have a discussion to better understand where you are in your life right now with your business and where you want to go.
After we undestand the direction you want to take in your business, we lay out a strategic roadmap, and writee a step by step process on how to get there.
Now that we have a roadmap, it's time to communicate to the world your brand message and attract the ideal client that resonates with your brand.
customers looking for massage - their journey explained in 6 steps
In our example let's say that your customers are stressed, feeling tired and they are looking for a way to relax. What better way to relax then a massage. To find a solution to their problem is either ask around their friends for a massage therapist referral or go online to search in Google or on Social Media.
Now that you have their attention, they will analyse with their personality in a glimpse of a second if they resonate with your brand and consider allocating time to find out if you are someone that can help them with their problem. At this step, they will compare your brand's message and prices with others.
At this step, they are convinced that you are the best solution for them to get a massage and get into a relaxation state. Either you are selling a product or a service, they are ready to get their credit card out and reach out to you by making an appointment or buying your product online.
Congratulations, you now, officially have a customer, but what happends now? Depending on how you onboard them and deliver your product or service, you will be able to convert them into loyal customers or not. The most important part here is the feeling they have after doing business with you.
If everything went smoothly in your massage session, they will consider making a second appointment and by doing this, they become loyal customers to your business.
After a couple of massage sessions, if they feel good about it, they will be inclined to advocate in your business behalf to others. This will convert into a referral by word of mouth.
Just go ahead, schedule a call and let's talk about where you are in your business and what are your business goals.
We will have a brand strategy session where we will make a strategic roadmap that includes a step by step process.
Feel confident about where your business is going and become succesful by doing what you love. We will handle the rest.